Privacy Policy

Last Updated: December 1, 2025

1. Introduction

Welcome to picovix. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service.

By using picovix, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

When you register or use our service, we may collect:

2.2 Photos and Images

To provide our AI video generation services, we collect:

2.3 Usage Data

We automatically collect:

3. How We Use Your Information

We use your information to:

4. Photo Processing and AI Technology

Important: Your uploaded photos and videos are processed using artificial intelligence to generate personalized AI videos. This process involves:

Your uploaded content is securely stored and never shared publicly or sold to third parties. It is used solely to provide the requested generation service.

You may delete your uploaded content at any time from your account interface. Upon deletion, content is permanently removed from our servers and cannot be recovered.

4.1 Face Data and AI Processing

4.1.1 What Face Data We Process

Picovix processes photos or videos provided voluntarily by users that may contain human faces, solely for the purpose of delivering AI-generated image or video content explicitly requested by the user.

The face-related data processed by the app may include facial landmarks, contours, and visual features necessary to perform AI-based transformations such as face-based video generation or visual effects. Picovix does not use face data for identity verification, biometric identification, or user authentication.

4.1.2 How We Use Face Data

Face data is used only to fulfill user-initiated actions within the app and is never used for advertising, tracking, profiling, or analytics purposes. Specifically, we use face data to:

4.1.3 Face Data Sharing and Third-Party Processing

Face data is not shared with third parties for their own purposes. Processing may occur on secure servers operated by Picovix or its infrastructure providers strictly for completing the requested AI generation task. All data transfers are protected using industry-standard encryption (TLS 1.3 or higher).

Our infrastructure providers are bound by strict data protection agreements and are only permitted to process face data on our behalf for the sole purpose of delivering the service. They cannot use your face data for any other purpose.

4.1.4 Face Data Retention and Deletion

Face data is retained only for the duration necessary to complete the requested AI processing. Our retention policy is as follows:

You have the right to delete your face data at any time through your account settings. Once deleted, the data cannot be recovered and is permanently removed from our active systems within 24 hours, and from all backup systems within 30 days.

4.1.5 Data Security for Face Data

We implement stringent security measures to protect your face data:

4.1.6 Your Rights Regarding Face Data

You have specific rights concerning your face data:

To exercise any of these rights, please contact us at picovix.office@gmail.com with the subject line "Face Data Rights Request".

4.1.7 Children's Face Data

Picovix does not knowingly collect or process face data from children under 13 years of age (or the applicable age of digital consent in your jurisdiction). Our service is not directed to children, and we do not knowingly allow children to create accounts or upload photos.

If you upload photos containing faces of children, you represent and warrant that you have obtained all necessary consents from the children's parents or legal guardians. If we become aware that we have inadvertently collected face data from a child without proper parental consent, we will delete such data immediately.

4.1.8 Biometric Privacy Laws Compliance

We comply with applicable biometric privacy laws, including but not limited to:

4.1.9 Face Data Processing Legal Basis

Our legal basis for processing face data varies by jurisdiction:

You may withdraw your consent at any time by deleting your uploaded content or closing your account. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

4.1.10 Contact Information for Face Data Inquiries

If you have questions, concerns, or requests specifically about face data processing, please contact:

Picovix Data Protection Officer
Email: picovix.office@gmail.com
Subject Line: "Face Data Privacy Inquiry"
Response Time: Within 48 hours for general inquiries, within 30 days for formal rights requests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service (e.g., cloud hosting, GPU compute, AI processing, analytics). These providers are contractually obligated to protect your data.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, and property.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

6. Data Security

We implement industry-standard security measures to protect your information:

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, please contact us at picovix.office@gmail.com

8. Data Retention

We retain your information as follows:

After account deletion, all personal data is permanently removed within 30 days, except where legally required otherwise.

9. Children's Privacy

picovix is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately at picovix.office@gmail.com and we will promptly delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data remains protected through:

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

Continued use of our service after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

picovix Privacy Team

Email: picovix.office@gmail.com

Response Time: Within 48 hours

For EU/EEA and California Residents

GDPR Rights (EU/EEA): You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data under the General Data Protection Regulation.

CCPA Rights (California): You have the right to know what personal information we collect, the right to delete your information, the right to opt-out of sale (we do not sell your data), and the right to non-discrimination for exercising your rights under the California Consumer Privacy Act.